What Happens When You Report to Adult Protective Services?

December 30, 2024

When you suspect abuse, neglect, or exploitation of older adults, report as soon as possible!


For older adults living at home in the community or in facilities licensed by the Kansas Department of Aging and Disability Services when the perpetrator is not a resident of or staff of the facility, report to the following:

  • Adult Protective Services (APS): 1-800-922-5330
  • If an emergency, call your local law enforcement agency or 911


The intent of APS is to protect the most vulnerable adults from harm while safeguarding their civil liberties. For more information, visit www.dcf.ks.gov/services/PPS/Pages/APS/AdultProtectiveServices.aspx


When someone suspects abuse, neglect, exploitation, or fiduciary abuse of a vulnerable adult, reporting to APS is a critical step in ensuring the individual’s safety and well-being. Here’s what you need to know about the reporting process and what happens after a report is made.


Reporter Immunity


Individuals who report suspected abuse or participate in follow-up activities, including testifying in administrative or judicial proceedings, are protected under the law. This means they are immune from any civil or criminal liability, provided their report is not malicious. Additionally, employers cannot penalize employees for making a report or cooperating with an investigation.


Confidentiality of the Reporter


The identity of the person who makes a report is kept strictly confidential. APS will not disclose the name of the reporter or anyone mentioned in the report without written permission from the reporter or a court order.


What Does APS Do When a Report is Received?


Once a report is submitted, APS takes the following actions to investigate and address the situation:


1. Initial Visit:
APS initiates a personal visit with the adult in question within 24 hours to five working days, depending on the risk of imminent danger to the individual.


2. Interview Process:

  • The alleged perpetrator is interviewed unless this action could increase the risk to the adult.
  • APS may also interview relevant individuals, such as service providers, relatives, or neighbors, to gather additional information.


3. Determination of Findings:

APS evaluates the allegations and determines whether the report is substantiated or unsubstantiated regarding abuse, neglect, exploitation, or fiduciary abuse.


4. Prevention Plan:

  • APS discusses with the adult, their guardian, conservator, or caretaker the necessary actions to prevent further harm.
  • A service plan is developed with the adult to address unmet needs and ensure their safety.


5. Assistance and Services:
APS helps the adult access services essential for maintaining their physical and mental health, such as:

  • Legal services
  • Medical care
  • Safe and appropriate living arrangements
  • Assistance with personal hygiene, food, clothing, or shelter
  • Protection from maltreatment and transportation


Services provided are tailored to meet the adult’s needs in the least restrictive way possible.


6. Advocacy:

APS advocates for the protection of the adult’s rights and works to ensure they receive the necessary care and support.


7. Involuntary Intervention:

If the adult is incapable of protecting themselves due to a major mental or physical disability and there are no other less restrictive options, APS may initiate legal steps such as guardianship or conservatorship.


Reporting to APS is a powerful way to help protect vulnerable adults from harm. The process ensures that reports are handled sensitively, with protections in place for the reporter and a thorough investigation to address the individual’s needs. By taking action, reporters play a crucial role in safeguarding the well-being of those who cannot protect themselves.


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By Libby Hastings May 31, 2026
Kansas has announced that it is exiting the Money Follows the Person (MFP) program, citing a drastic reduction in and possible elimination of federal funding. According to the Kansas Department for Aging and Disability Services (KDADS), the state had planned to reinstate the program on July 1 after several years of inactivity. Instead, Kansas is now withdrawing from the program altogether. For many Kansans, this decision represents a significant missed opportunity. The MFP program was created to help states rebalance their long-term services and supports systems by making it easier for people to move from institutional settings, such as nursing facilities, back into homes and communities. The program provided funding for critical transition expenses, including home modifications, furniture, bedding, kitchen supplies, and other necessities that help make community living possible. At its core, MFP recognized a simple truth: most people want to live in their own homes and communities, not institutions. Research consistently shows that older adults overwhelmingly prefer to age in place. In an AARP survey, 75 percent of older adults reported wanting to remain in their homes as they age. Yet many feel they will eventually have no choice but to move into a facility because the supports needed to remain at home are unavailable or unaffordable. Programs like MFP help bridge that gap. When people remain in nursing facilities despite being able to live safely in the community, there are consequences, not only for the individual, but for the state as a whole. First, individuals lose autonomy and control over their daily lives. Living in the community allows people to decide when they wake up, what they eat, who they spend time with, and how they participate in their neighborhoods. These choices may seem small, but they are fundamental to dignity and quality of life. Second, unnecessary institutionalization can contribute to social isolation. People living in their own homes can remain connected to friends, family, faith communities, volunteer opportunities, and local activities. Community integration promotes both physical and emotional well-being. Third, keeping people in nursing facilities when they could thrive in the community often comes at a higher cost to the Medicaid system. Home and community-based services are frequently less expensive than institutional care while also aligning with what most people prefer. Helping individuals remain in the least restrictive setting can benefit both taxpayers and the people receiving services. Finally, programs like MFP help remove barriers that prevent people from exercising their right to choose where they receive care. Transitioning from a nursing facility to the community is often not as simple as opening the front door and leaving. Many individuals need assistance securing housing, obtaining household items, modifying their homes for accessibility, or coordinating services. Without dedicated funding and support, these barriers can become insurmountable. Kansas has made progress over the years in expanding home and community-based services, but significant challenges remain. Housing shortages, workforce shortages among direct care workers, and waiting lists for services continue to make community living difficult for many people. The loss of Money Follows the Person means one fewer tool available to help Kansans return home.
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