KABC Hosts First Caring for Older Kansans Panel Discussion

Libby Hastings • November 15, 2024

On November 12th, KABC hosted our first Caring for Older Kansans Panel Discussion at the Baker Wetlands Discovery Center, bringing together an audience of around 40 attendees to explore the pressing issues facing long-term care in Kansas. The event was moderated by award-winning journalist Jim McLean, political correspondent for the Kansas News Service and Senior Contributor with Kansas Public Radio, who expertly guided the conversation.


Panelists


The panel featured three distinguished experts in the long-term care field:


  • Janis DeBoer, former Deputy Secretary of Programs at KDADS and a 30-year veteran in long-term care, shared her knowledge on Medicaid services, nursing facility challenges, and the importance of community-based services.
  • Camille Russell, former Kansas Long-Term Care Ombudsman, highlighted the importance of person-centered practices and shared her experiences advocating for nursing facility residents.
  • Rep. Susan Concannon (R-Beloit) from District 107 offered a legislative perspective, emphasizing the need for reform in the long-term care system while navigating a challenging political environment.


Key Issues Discussed


The conversation touched on several critical topics:


1. Challenges in Nursing Facilities

Janis DeBoer noted that nursing facilities have long been difficult to manage, with a lack of effective quality care metrics and a system built more for providers than consumers. Rep. Concannon echoed this, citing the disconnect between government funding and accountability.


2. Policy and Data Gaps

The panel emphasized how the transition from the Kansas Department on Aging (KDOA) to the Kansas Department for Aging and Disability Services (KDADS) deprioritized senior issues. DeBoer stressed the need for statewide data to support advocacy efforts, while Camille Russell called for policymakers to hear directly from nursing home residents and an increase in grassroots advocacy efforts. 


3. Workforce Challenges

Workforce shortages remain a significant barrier to quality care. DeBoer called for increased pay throughout the industry and better working conditions for CNAs. The panel agreed that a cultural shift is needed to make long-term care jobs more attractive and sustainable.


4. Transparency and Consumer Awareness

The panel discussed the need for greater transparency in the system, including access to quality care metrics and ownership information. Rep. Concannon pointed out that while survey data is accessible, most consumers are unaware of it.


5. Shifting Toward Community-Based Services

DeBoer underscored the cost-saving and quality-of-life benefits of reducing nursing facility stays by investing in community-based services. Research shows that these services increase the likelihood of individuals returning home and living independently.


Key Takeaways


The event highlighted three primary areas for improvement:


  1. Greater Transparency: Make information on facility performance and ownership readily available to consumers and the public.
  2. Improved Communication: Foster collaboration among stakeholders, including policymakers, service providers, and families, to address systemic gaps.
  3. Diversifying Service Options: Reduce Kansas's reliance on institutional care by expanding and strengthening community-based services for older adults.


Special Highlights



Sherman Smith of the Kansas Reflector attended the event to document the discussion, capturing key moments and engaging with attendees and panelists. The participation of Senator Francisco (D- Lawrence) and Representative McDonald (D-Olathe) further underscored the importance of legislative involvement in shaping the future of long-term care in Kansas.


This event was an impactful step toward fostering dialogue, raising awareness, and advocating for meaningful change in long-term care policy and practice in Kansas. We look forward to continuing the conversation and driving progress for older Kansans.

Nursing Home Neglect and Kansas's Surveyor Shortage

By Libby Hastings • November 25, 2025
A recent KAKE News report highlights how Kansas’s severe shortage of state nursing home inspectors is putting residents at serious risk. Families say long delays in inspections allow neglect to continue unchecked, sometimes with devastating consequences. One of the most troubling stories comes from Jennifer Hernandez, whose aunt lived at Santa Marta in Olathe. Santa Marta advertises itself as "Luxury Senior Living in Johnson County, KS". A camera Hernandez installed in her aunt’s room recorded her aunt lying on the floor after falling out of bed. Nearly an hour passed before anyone checked on her. In the video, you can see her aunt struggling to get up on her own. Hernandez placed the camera because she was already worried about her aunt’s care. Sadly, the fall wasn’t the only issue. Her aunt was also found in dirty clothes, had unexplained bruising, and developed an eye infection. Hernandez repeatedly begged the facility to follow her aunt’s care plan, but she was ignored or dismissed. The family turned to the Long-Term Care Ombudsman’s Office, which can request an investigation by the Kansas Department for Aging and Disability Services (KDADS) state surveyors at the resident's request. These investigations can lead to fines, penalties, or corrective action. In Kansas, complaint investigations can take more than a year to start. This is especially alarming because surveyors are one of the only independent sources of information the public has about nursing home quality. Their reports are often the only transparent, verifiable records families can rely on when choosing a facility. Surveyors are also one of the few entities with the authority to hold nursing homes accountable when care breaks down. And Kansas is falling far behind. The state has 303 federally certified nursing facilities, which must be inspected at least every 15.9 months, with a national average of 12 months. Kansas is currently averaging 19.9 months between these mandatory inspections. In Hernandez’s case, an ombudsman even emailed KDADS, warning that staff had tampered with the camera and that the resident was at severe risk. A state inspector never came. Her aunt later fell again, broke her pelvis, and died days later in severe pain. While the state’s inspection delays are a major part of the problem, the facilities themselves also bear responsibility. Too often, homes put profits over people, cutting corners on staffing, training, and basic care. But it becomes even harder to push for stronger regulations when facilities aren’t being held accountable for meeting the baseline requirements already in place. When the “ceiling” of what a facility does is the bare minimum required by federal and state governments, residents are the ones who suffer. Kansas’s inspection workforce is stretched far too thin to enforce even the most basic standards. In July, KDADS had 51 surveyor positions — 28 of them empty. The agency later reduced the total positions to 36 and raised salaries, but still has 13 vacancies. That leaves just 23 surveyors responsible for inspecting and investigating more than 300 nursing homes statewide. Families, advocates, and ombudsmen agree: until Kansas fully staffs and supports its survey team, neglect will go unnoticed, problems will go uncorrected, and residents will remain in danger.
Two women sitting together

PEAK Program in Kansas

By Libby Hastings • October 30, 2025
This is a special blog post provided by Jami Boone, Adult Care Homes Quality Program Manager, Kansas Department for Aging and Disability Services Moving into a nursing home is often seen as a loss—the loss of independence, familiar routines, and personal choice. But in Kansas, the PEAK program is changing that story. Through this pay-for-performance initiative, administered by Kansas State University and the Kansas Department for Aging and Disability Services (KDADS), nursing homes are putting residents at the center of every decision and creating communities where people feel truly at home. PEAK encourages nursing homes to adopt person-directed care, giving residents control over their daily lives. Participating homes can earn financial incentives—ranging from $0.50 to $3.00 per bed, per day—based on how deeply they implement these practices. But the true value of PEAK isn’t in the funding—it’s in transforming life inside the home, fostering dignity, choice, and joy for residents. Imagine moving into a new home where you can bring your favorite bedding, chair, and treasured belongings. You don’t have to give up who you are or what you love. Instead, you gain new opportunities, new friendships, and new family connections, along with access to activities you may have thought were out of reach. At the same time, you maintain your existing community roles, personal routines, and comforts, blending familiarity with new possibilities. Residents in PEAK homes have the freedom to decide how their living space looks and feels, what, where, and when they eat, when they wake up or go to bed, and even which risks they are willing to take. That sense of control and individuality is central to maintaining dignity, identity, and joy, making daily life meaningful and fulfilling. The benefits extend beyond residents. When staff are empowered to build deep, personal relationships with residents, they stop seeing their work as a job and start seeing it as an extension of home. Staff get to know the people they care for so well that they notice even the smallest changes—whether it’s a favorite meal left untouched or a subtle shift in mood. This heightened awareness allows potential issues to be addressed sooner, improving healing and raising the overall level of care. The bonds between staff and residents not only create a more home-like environment but also foster staff satisfaction, because when work feels like home, people show up fully, care deeply, and make every interaction meaningful. This mutual respect and compassion ripple outward, creating an atmosphere that families can feel the moment they walk through the door. PEAK homes offer families additional peace of mind, ensuring that when a loved one moves into care, they enter a place that honors their individuality, values their voice, and supports their physical, emotional, and spiritual well-being. Kansas continues to lead by example, showing that when dignity and choice are prioritized, everyone benefits. PEAK homes aren’t just places to live—they’re places to thrive. To find a PEAK participating nursing home in your area, visit: https://www.kdads.ks.gov/partners-providers/nursing-facilities-adult-care-home-program/peak-person-centered-care . For more information about the PEAK program, contact Jami Boone , Adult Care Homes Quality Program Manager, KDADS, at jami.boone@ks.gov or 785-296-0010 . Note from KABC : While KABC supports efforts that aim to improve quality of life and person-centered care in Kansas nursing homes, participation in the PEAK program does not necessarily indicate that a facility is consistently meeting those standards in practice. Financial incentives or program participation alone do not guarantee that residents are receiving the care, dignity, and respect they deserve. KABC encourages families and residents to review a variety of quality measures—including inspection reports, staffing levels, and complaint histories—when evaluating long-term care options.