Useful Phone Numbers

Kansas Advocates for Better Care – (800) 525-1782
For consumer information about all Kansas long-term care homes, and guidance with any long-term care problem.

Adult Abuse (Adult Protective Services) – (800) 922-5330
For reports of adult abuse, neglect and exploitation occurring in the community. Available 24/7

Adult Abuse – Nursing Homes – (800) 842-0078 8 am-4 pm, M-F
Report to the Kansas Dept. for Aging & Disability Services adult abuse, neglect and exploitation occurring in nursing homes or assisted residential care facilities.

Alzheimer’s Association 24/7 Helpline – (800) 272-3900

Area Agencies on Aging
Information and referral for aging services.

  • PSA01- Wyandotte-Leavenworth AAA – (888) 661-1444
  • PPSA02- Central Plains AAA (Wichita area) – (800) 367-7298
  • PPSA03- Northwest KS AAA – (800) 432-7422
  • PPSA04- Jayhawk (Topeka and Lawrence) – (800) 798-1366
  • PPSA05- Southeast KS AAA – (800) 794-2440
  • PPSA06- Southwest KS AAA – (800) 742-9531
  • PPSA07- East Central KS AAA – (800) 633-5621
  • PPSA08- North Central/Flint Hills AAA – (800) 432-2703
  • PPSA09- Northeast KS AAA – (800) 883-2549
  • PPSA10- South Central KS AAA – (800) 362-0264
  • PPSA11- Johnson County AAA – (800) 214-4404 or (913) 894-8811

Aging & Disability Resource Center (ADRC) – (855) 200-2372
Conduct functional eligibility assessments for long-term care services.

Attorney General’s Office
Consumer Protection Information – (800) 432-2310
Abuse Neglect Unit, Mon-Fri 8 am – 5 pm (888) 428-8436
Medicaid Fraud Unit (866)-551-6328
Harm to an individual receiving Medicaid or fraud against Medicaid

Home Health Complaints – (800) 842-0078
For reports of problems with home health care.

Kansas Foundation for Medical Care – (800) 432-0407
Reviews written complaints concerning the quality of care received in a Medicare certified agency including home health agencies.

Kansas Insurance Department: Medicare Insurance or Long-Term Care Insurance questions – (800) 432-2484

Legal Assistance

  • Elder Law Hotline – (888) 353-5337
  • Northwest KS – Senior Citizen Law Project – (800) 432-7422
  • Southwest KS – Senior Citizen Law Project – (800) 362-9009
  • Flint Hills Legal Services for Senior Citizens – (800) 432-2703
  • Medicaid Services/Supplies in Nursing Homes – (800) 432-3536
  • Medicare Fraud – (800) 876-3160
  • Medicaid Fraud – (800) 432-3913

Ombudsman: To advocate for the well-being, safety, and rights of residents of Kansas long-term care facilities by assisting them in attaining the highest possible quality of life.
State Long-Term Care Ombudsman Office – (877) 662-8362